FAQS

Get answers to the most popular questions we get. If you still have a question about our services or properties, please don't hesitate to contact us.

Landlord

  • Are you accepting any new landlords and rentals to manage?

    To ensure the same high level of service and quality, we may only accept new properties if we have the capacity depending on the time of year.


    Our main goal is to help manage your properties, remove all the stress and headaches, free up your time, and generate passive income on your real estate investments.


    Please contact us to check if we have availability to manage new rentals for you.

  • What is your management fee?

    We will work with you to find a management fee structure that works for your rentals and is a win-win for everyone.

  • Where will my property be advertised?

    We list your rentals on high traffic sites such as Zillow, Trulia, Hotpads, Dwellsy, RentalSource, and more.  


    We will also market them here on our website and other channels as needed to ensure full occupancy and maximum return.

  • How often will I receive distributions & how are they made?

    Owner's distributions are typically disbursed by the 15th of the following month by either check or ACH.

  • Do you screen the tenants you lease to?

    As part of our rental applications, we also request background checks via TransUnion paid for by the tenant's application fee. This includes criminal history, eviction history, and a credit report to ensure we bring in the best tenants.

  • Can I login to an owner portal to view payments?

    Yes, not only do our owners each have access to an online portal, so do our residents. This makes things like maintenance requests, and owner statements so much easier and transparent between all parties.

Tenant

  • When can I schedule a showing?

    Please contact us to schedule a showing. Please list the dates and times that work best for you and we will do our best to accomodate your schedule.

  • Who needs to fill out an application?

    Any adult over the age of 18 will fill out an application and pay the non-refundable application fee.

  • Do you run background checks?

    Yes. As part of your rental application, we will be requesting background checks from TransUnion that include a criminal, eviction, and credit history. 


    If you have any concerns about what may be on the background check, please discuss this with us prior to paying for the rental application.

  • Do you require a security deposit?

    Yes. The amount varies per rental and can be anywhere from 1-3 month's rent.

  • How long is the lease term?

    Leases normally run for one year, sometimes with an option to renew.  Depending on the unit, we may be able to work with you on different terms.

  • How quickly can I move in?

    We will work to get you moved in according to the timeline that works best for you. Your move in date depends on the status of the property you will be leasing.

  • What does the tenant portal do?

    The Tenant Portal is an online tool provided for you at no cost. You will be able to:

    1. Pay your rent online.
    2. View your previous and upcoming payments.
    3. Add your renter's insurance information (if needed).
    4. Submit and track maintenance requests.

  • Why should I rent with you?

    We are committed to providing fair, accurate information on the condition of every property.


    We strive to ensure that all requests and questions are addressed in a fast, positive manner and to exceed your expectations. 


    We are ready to fulfill your property rental requests and assist you in every way possible.

  • If something is broken, will you fix it?

    We will always fix everything that is our responsibility as outlined in your lease agreement. 


    If there are any damages that are not covered, please let us know and we may have a contractor that we can recommend.

  • How often is rent due and how can I pay it?

    Rent is due monthly usually on the 1st of each month. 


    Depending on the property, you may be able to pay rent automatically online through credit card, debit card, or ACH (eCheck wire transfer).


    One-time payments may also be available in your tenant portal. 


    If ACH is available, the money will not leave your account immediately, so you will need to leave the balance in the account until the process is completed. 


    Alternatively, you can drop off or mail a personal check, certified check, or money order to our office at any time.

  • How do I access my Tenant Portal?

    If the tenant portal is enabled for your property, you will receive an automated invitation to your email. You can also click here to watch a video on using the portal.

Commercial

  • When can I schedule a showing?

    Please contact us to schedule a showing. Please list the dates and times that work best for you and we will do our best to accomodate your schedule.

  • How long are the lease terms typically?

    Lease terms can vary, but most commercial leases are longer than residential ones, often ranging from 3 to 5 years. We can also discuss flexible options depending on your business needs.

  • What is included in the rent?

    The inclusions in your rent depend on the type of lease you sign. Usually, rent covers the basic occupancy of the space. Additional costs like utilities, maintenance, and property taxes may or may not be included.

  • Is parking available for my staff and customers?

    Parking availability varies by location. Some properties offer dedicated parking, while others might require an additional fee. Make sure to discuss this during your lease negotiations.

  • What's the process for maintenance requests?

    We strive for prompt and effective resolution of any maintenance issues. Generally, tenants can submit maintenance requests through our online portal for quick response and tracking.

  • How quickly can I move in?

    We will work to get you moved in according to the timeline that works best for you. Your move in date depends on the status of the property you will be leasing.

  • What does the tenant portal do?

    The Tenant Portal is an online tool provided for you at no cost. You will be able to:

    1. Pay your rent online.
    2. View your previous and upcoming payments.
    3. Add your renter's insurance information (if needed).
    4. Submit and track maintenance requests.

  • How is the rent price determined?

    Rent is usually determined by the square footage of the space, its location, and current market conditions. Additional amenities and features can also affect pricing.

  • How do I access my Tenant Portal?

    If the tenant portal is enabled for your property, you will receive an automated invitation to your email. You can also click here to watch a video on using the portal.

Privacy Policy:


At Prairie View Property Management (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, www.prairieviewpm.com, contact us, or use our property management services.


We may collect personal information that you voluntarily provide, such as your name, email address, phone number, mailing address, rental application details (like employment history, income, and references), payment information, and maintenance requests. Additionally, we automatically collect certain non-personal data like your IP address, browser type, device information, and activity on our website using cookies and tracking technologies.



No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties


We use this information to provide and manage our services, communicate with you via text, phone, and/or email, process rental applications and payments, respond to maintenance requests, improve our website, and comply with legal obligations. We do not sell your personal information. However, we may share it with trusted service providers (such as background check or payment processing companies), property owners (if you are applying for or renting a unit), or legal authorities when required by law. We may also disclose data as part of a business transfer or reorganization.


Cookies are used on our website to enhance your experience and help us understand how visitors use the site. You can adjust your browser settings to control or disable cookies if you prefer.


We take appropriate security measures to protect your personal information, including secure servers, encryption, and limiting access to sensitive data. While we work hard to safeguard your data, no system can be guaranteed 100% secure.


Depending on where you live, you may have certain privacy rights, such as accessing, correcting, or deleting your personal information, or opting out of marketing communications. If you'd like to exercise any of these rights, you can contact us at prairieviewpm@gmail.com.


Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. Additionally, our services are not intended for children under the age of 13, and we do not knowingly collect personal information from anyone in that age group.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically to stay informed about how we are protecting your information.


If you have any questions about this Privacy Policy, please reach out to us at Prairie View Property Management, 1606 S Duff Ave, Suite 100, Ames, IA 50010, or by email at prairieviewpm@gmail.com.